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Assistant Manager, Store/Kiosk - BECKLEY, WV - Leadership Opportunities in Retail with AT&T

Work from home Full-time role Hiring

Join the AT&T Team as an Assistant Manager, Store/Kiosk in Beckley, WV

Are you a motivated and experienced retail leader looking for a new challenge? Do you have a passion for delivering exceptional customer experiences and driving sales growth? Look no further than AT&T, where you can join our team as an Assistant Manager, Store/Kiosk in Beckley, WV. As a key member of our retail leadership team, you will have the opportunity to oversee daily store operations, manage and develop a team of retail sales consultants, and ensure that our customers receive the best-in-class services, entertainment, and technology that AT&T has to offer.

About AT&T and Our Retail Stores

At AT&T, we are committed to connecting our communities and making a positive impact on the lives of our customers. With a long history of innovation and customer satisfaction, we are a leading provider of telecommunications services and technology solutions. Our retail stores are the face of our company, where we interact with our customers and provide them with an exceptional experience. As an Assistant Manager, Store/Kiosk, you will be at the forefront of delivering on our promise to our customers and driving business results.

Job Summary

As an Assistant Manager, Store/Kiosk, you will be responsible for overseeing all aspects of daily store operations, including merchandising, product launches, and sales objectives. You will lead a team of retail sales consultants and provide coaching and guidance to ensure they meet sales and service goals. You will also collaborate with key stakeholders on initiatives beyond store walls and contribute to the development of strategies to drive business growth.

Key Responsibilities

  • Oversee daily store operations, including merchandising, product launches, and sales objectives
  • Manage and develop a team of retail sales consultants to ensure they meet sales and service goals
  • Collaborate with key stakeholders on initiatives beyond store walls to drive business growth
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Analyze sales data and market trends to identify opportunities for growth
  • Provide coaching and guidance to retail sales consultants to improve their skills and performance
  • Ensure compliance with company policies and procedures

Requirements and Qualifications

To be successful in this role, you will need:

  • Excellent communication and leadership skills
  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience
  • Well-developed planning, analytical, and problem-solving skills
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems
  • The ability to collaborate with key stakeholders on initiatives beyond store walls

Preferred qualifications include:

  • Bachelor's degree in business, marketing, or a related field
  • Experience with retail management systems and technology
  • Certification in sales, customer service, or leadership

What We Offer

At AT&T, we offer a comprehensive compensation and benefits package that includes:

  • Competitive salary range of $40,700 - $61,100 per year
  • Opportunity to earn $18,000+ in annual commissions
  • Medical, dental, and vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid parental leave
  • Paid caregiver leave
  • Adoption reimbursement
  • Disability benefits (short-term and long-term)
  • Life and accidental death insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee assistance programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone

Career Growth Opportunities and Learning Benefits

At AT&T, we are committed to the growth and development of our employees. As an Assistant Manager, Store/Kiosk, you will have access to:

  • Best-in-class paid training to set you up for leadership success
  • Coaching and guidance from experienced retail leaders
  • Opportunities for career advancement and professional growth
  • Leadership development programs

Work Environment and Company Culture

At AT&T, we pride ourselves on a culture that values diversity, inclusion, and teamwork. Our retail stores are fast-paced and dynamic environments where no two days are the same. As an Assistant Manager, Store/Kiosk, you will be part of a team that is passionate about delivering exceptional customer experiences and driving business results.

How to Apply

If you are a motivated and experienced retail leader looking for a new challenge, we encourage you to apply for this exciting opportunity. Please click the "Apply Now" button to submit your application.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to providing reasonable accommodations for qualified individuals with disabilities.

Don't miss this opportunity to join our team and take the next step in your career. Apply today!

Apply for this job

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