Experienced Account Manager – E-commerce Growth Specialist (Remote, Entry Level) in Costa Rica

About Us

At Amazon, we're committed to being the most customer-centric company on the planet. To achieve this goal, we're seeking talented, driven, and entrepreneurial individuals who share our passion for innovation and customer satisfaction. If you're a self-starter with a passion for e-commerce and a desire to make history, we invite you to join our team as an Account Manager – E-commerce Growth Specialist.

About the Role

We're looking for a dynamic and customer-obsessed individual to join our team in Costa Rica. As an Account Manager – E-commerce Growth Specialist, you'll play a critical role in growing our 3P market in the USA by acquiring, developing, and managing high-value debts for new products, fee pricing, and customer satisfaction. Your primary responsibilities will include:

Key Responsibilities:

• Developing a thorough understanding of the marketplace segment, seasonality, and global developments/activities, and monitoring competitor efforts.
• Identifying, prospecting, and acquiring high-potential sellers to our platform via direct sales visits, events, and presentations.
• Guiding sellers through sharing best practices of online selling, including statistics-driven insights that help sellers achieve high standards of delivery, customer satisfaction, and business objectives.
• Collaborating with and influencing internal and external stakeholders to recognize and resolve vendor issues.

Primary Qualifications:

To be successful in this role, you'll need to possess the following qualifications:

• A Bachelor's degree is required.
• 1-3 years of sales experience in a fast-paced sales environment, preferably in e-commerce, generation, retail, or FMCG industries.
• Demonstrated achievement in exceeding sales objectives using a consultative and solutions-focused approach.
• Experience in promoting nascent merchandise/offering into new markets is strongly preferred.
• Advanced communication and presentation skills, a robust working understanding of Excel and MS Office programs, and the ability to thrive in an ambiguous environment.
• Remarkable commercial acumen with strong written and oral communication skills.
• Advanced analytical skills and quantitative abilities.
• Comfort with complex financial data and polished communication skills – speaking, writing, imparting, and negotiating.
• Ability to think and lead in a high-energy, rapid-paced environment, comfortable with "hands-on" management of responsibilities, and demonstrated potential to manage multiple, competing priorities concurrently.

Preferred Qualifications:

While not required, the following qualifications are highly desirable:

• 2+ years of e-commerce experience is a plus.
• 3+ years of experience in the consumer electronics industry is a plus.
• 3+ years of direct sales experience is a plus.

About Our Company Culture:

At Amazon, we're committed to creating a workplace culture that's inclusive, diverse, and supportive. We believe in empowering our employees to take ownership of their work, providing opportunities for growth and development, and fostering a culture of innovation and experimentation. If you're a motivated and customer-obsessed individual who shares our values, we invite you to join our team.

Compensation and Benefits:

We offer a competitive salary and benefits package, including health insurance, retirement savings, and paid time off. We also provide opportunities for professional growth and development, including training programs, mentorship, and career advancement opportunities.

How to Apply:

If you're a motivated and customer-obsessed individual who shares our passion for e-commerce and customer satisfaction, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter through our website, and we'll be in touch to discuss your qualifications further.