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Systems Engineer

Work from home Full-time role Hiring
We're looking for a skilled and adaptable Systems Engineer to join our tight-knit team. In this role, you’ll support escalated technical issues, contribute to ongoing projects, and assist with day-to-day system operations and maintenance. This position requires someone who can wear multiple hats, take ownership of their work, and contribute to a team culture of continuous improvement.

Responsibilities:

  • Your day-to-day will consist of:
  • Managing and resolving escalated support tickets
  • Participating in ongoing infrastructure and migration projects
  • Contributing to planning and implementation of systems improvements
  • Handling ad-hoc technical duties as they arise
  • Supporting other team members as needed
  • Logging billable hours accurately in the ticketing system
  • Living our core values — See it Through, Raise the Bar, Do the Right Thing, Lift Others Up
  • KPI’s:
  • There are currently no fixed KPI metrics, but success is measured through:
  • Accurate time tracking within the ticketing system
  • Adherence to company values, which can be viewed on our website
  • Supervisor feedback based on performance and behaviour:
  • See it Through
  • Raise the Bar
  • Do the Right Thing
  • Lift Others Up
  • Each of these are evaluated as either an Area of Strength or an Area of Focus.

Required Experience/ Skills:

  • Experience/Knowledge Requirements – Essential:
  • Microsoft 365 Stack
  • Entra
  • Exchange
  • Intune
  • SharePoint (configuration/migration)
  • Azure framework/design experience
  • Virtualization Platforms (experience with at least one):
  • Nutanix, VXRail, XCP, Proxmox, vCenter, or Hyper-V
  • Containerization & Kubernetes
  • Enterprise Backup Solutions (e.g. Veeam, Datto, Commvault)
  • Favorably Considered:
  • Process Control Networks (PLC/SCADA)
  • MECM (Microsoft Endpoint Configuration Manager)
  • SharePoint workflows and design
  • Scripting knowledge in Python, Go, or PowerShell
  • Linux CLI and services
  • Experience with Storage solutions
  • Soft Skills
  • We’re looking for someone who is:
  • A strong communicator — written and verbal
  • Adaptable and ready for a fast-paced environment where every day is different
  • A team player with a “give and take” mentality
  • Confident thinking outside the box and challenging the status quo
  • Proactive, self-motivated, and eager to take initiative
  • Comfortable with light humour and able to contribute to a healthy team dynamic

Originally posted on Himalayas

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