Experienced Full Stack Clinical Care Manager – Telephonic Nurse Care Management and Remote Care Coordination

Join Our Dynamic Team as a Telephonic Nurse Care Manager

We are seeking a compassionate and skilled Clinical Care Manager to join our remote team. As a Telephonic Nurse Care Manager, you will play a vital role in providing exceptional care to our members, navigating them through complex medical and behavioral health scenarios. Our team is dedicated to delivering high-quality, patient-focused care, and we invite you to become a part of our dynamic and collaborative environment.

Job Overview

Our organization is committed to providing innovative and integrated care solutions to our members. As a Telephonic Nurse Care Manager, you will work closely with a multidisciplinary clinical team, including healthcare professionals, care coordinators, and records specialists, to provide compassionate and coordinated remote care. Your expertise and dedication will make a real impact on the lives of our members, and we are excited to welcome you to our team.

Key Responsibilities

• Deliver Coordinated, Patient-Focused Virtual Care Management: Utilize phone or video consultations to enhance members' health outcomes, providing personalized care and support.
• Collaborate Effectively with the Care Team: Work closely with members and the multidisciplinary care team to formulate impactful care plans that support the achievement of health objectives.
• Guide Members through Complex Medical Conditions: Educate members on treatment options, benefits, and the healthcare system, empowering them to make informed decisions about their care.
• Establish Partnerships with Local Providers: Foster relationships with local providers to ensure seamless care coordination and comprehensive support for our members.
• Provide Compassionate Follow-Up Care: Nurture supportive relationships with members, offering ongoing follow-up care and emotional support during critical healthcare events.
• Assist Members during Critical Healthcare Events: Coordinate case management and provide essential resources to address members' clinical and social needs during hospitalizations and rehabilitation.
• Integrate Essential Resources: Comprehensively address members' clinical and social needs by integrating essential resources and services.

Required Skills and Qualifications

To succeed in this role, you will need to possess the following skills and qualifications:

• Bachelor of Science in Nursing (BSN): A degree in nursing is essential for this role, and a BSN is preferred.
• Current CCM Certification: Mandatory certification as a Certified Case Manager (CCM) is required for this position.
• Strong Communication and Advocacy Capabilities: Excellent communication and advocacy skills are essential for effective collaboration with members and the care team.
• Proficiency in Managing Complex Medical Situations: Ability to navigate complex medical situations and healthcare systems is crucial for success in this role.
• Empathy and Cultural Competence: Empathy and cultural competence are essential when interacting with diverse populations and providing compassionate care.
• Technological Proficiency: Familiarity with various medical record systems and technological platforms is necessary for effective remote care management.

Preferred Qualifications

We prefer candidates with the following qualifications:

• Minimum of Five Years of Nursing Experience: A minimum of five years of nursing experience is preferred for this role.
• At Least Two Years of Experience in Care Management: At least two years of experience in care management is required for this position.
• Residency in a Compact NLC State: Residency in a compact NLC state is essential for this role.
• Active Compact RN License: An active compact RN license in good standing with the nursing board of your state is required.
• Active California Nursing License: An active California nursing license is necessary for this position.
• Willingness to Obtain and Maintain Licensure: Willingness to obtain and maintain licensure across multiple states is essential for this role.
• Experience in Remote Work Settings: Experience in remote work settings is preferred for this position.

Career Growth Opportunities

Our organization is dedicated to the continuous development of our professionals, offering avenues to enhance your care management skills and clinical knowledge while encouraging ongoing education and licensure in multiple states.

Company Culture and Values

We pride ourselves on fostering a culture of empathy, collaboration, and innovation, where healthcare professionals unite to provide exceptional support to our members, ensuring a positive impact on their health journeys.

Networking and Professional Opportunities

Joining our team provides you with access to a broad network of healthcare professionals, allowing for collaboration and professional growth in a supportive environment.

Compensation and Benefits

We offer a competitive salary commensurate with experience, comprehensive health, dental, and vision insurance, retirement savings plan options, and a generous vacation and paid time off policy.

Ready to Make a Real Impact?

If you are a dedicated healthcare professional passionate about enhancing the lives of individuals and families, we look forward to welcoming you to our team! Apply now to join our dynamic team as a Telephonic Nurse Care Manager.

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