Experienced Customs Trade Specialist - S2 for Remote Import/Export Operations at FedEx Logistics

Unlock a Rewarding Career in Global Trade with FedEx Logistics

FedEx Logistics, a leader in the logistics and transportation industry, is seeking a highly skilled and detail-oriented Customs Trade Specialist - S2 to join their team on a remote basis. As a key player in the import/export operations, you will be responsible for ensuring the smooth clearance of goods through US Customs and other government agencies. With a competitive salary and opportunities for growth, this role is perfect for individuals passionate about international trade and customer service.

About FedEx Logistics

FedEx Logistics provides comprehensive logistics solutions to businesses worldwide, including freight forwarding, customs brokerage, and trade facilitation services. With a global presence and a commitment to innovation, FedEx Logistics helps companies navigate the complexities of international trade and reach new markets. As a part of the FedEx family, the company is dedicated to delivering exceptional customer experiences and fostering a culture of diversity, equity, and inclusion.

Key Responsibilities

• Coordinate and prepare documentation required by US Customs and other government agencies for the entry of goods into the US on behalf of importers.
• Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
• Process commodities that require specialized handling to minimize the risk of liquidated damages and penalties through accurate classification and application of duty preferences.
• Determine the correct classification of goods for customs release using various resources, including databases, SOPs, tariff books, and the internet.
• Perform data entry and processing of import-related documentation for submission to US Customs and other participating government agencies (PGAs).
• Maintain accurate and up-to-date shipment documentation in compliance with record-keeping requirements.
• Adhere to international importing and exporting regulations, ensuring compliance with all relevant laws and regulations.
• Collaborate with internal staff, other FedEx operating companies, customers, and government agencies to deliver high-level service to customers.
• Process agency brokerage shipments, handle remote filings, and perform entry reconciliations as needed.
• Ensure compliance with government and organizational policies, following up on Customs matters and resolving problems.
• Perform entry reviews, and other duties as assigned.

Essential Qualifications

To succeed in this role, you will need:

• A high school diploma or GED.
• A minimum of 6 months of work experience, with 12 months of industry experience preferred.
• Data entry and keyboard experience, with proficiency in MS Office, Outlook, and office equipment (phone, fax, photocopier, printer, scanner).
• Excellent communication skills, both verbal and written, with the ability to interact with customers, carriers, brokers, government agencies, and internal staff.
• Strong organizational skills, with the ability to handle a high volume of work and meet time-sensitive deadlines.
• Problem-solving skills, with the ability to work independently with minimal supervision.
• Knowledge of customs regulations and harmonized tariff schedules is preferred.

Preferred Qualifications

• A CCS and/or Brokers license.
• Experience working in a fast-paced, dynamic environment.
• Familiarity with multiple systems and reference materials.

What We Offer

FedEx Logistics provides a competitive salary, paid training, and opportunities for career growth and development. As a remote employee, you will enjoy the flexibility of working from home while being part of a global team. The company also offers a range of benefits, including health, vision, and dental insurance, retirement plans, and tuition reimbursement.

Compensation and Benefits

The hourly pay range for this role is $13.64 - $21.61 USD, with a typical starting rate of $17.05 for the 3rd shift. The company also offers additional pay, premiums, or bonus potential, depending on performance and other factors.

Company Culture and Work Environment

FedEx Logistics is committed to creating a diverse and inclusive work environment that values the contributions of all employees. As a remote employee, you will be part of a global team that is passionate about delivering exceptional customer experiences and driving business growth. The company is an equal opportunity employer, dedicated to promoting qualified minorities, females, individuals with disabilities, and covered veterans.

Join Our Team

If you are a motivated and detail-oriented individual with a passion for international trade and customer service, we encourage you to apply for this exciting opportunity. With a competitive salary, opportunities for growth, and a dynamic work environment, FedEx Logistics is the perfect place to build a rewarding career. Apply now and take the next step in your professional journey!

Equal Employment Opportunity

FedEx Logistics is an equal opportunity employer, committed to employing and promoting qualified individuals without regard to their protected veteran or disability status. The company is dedicated to creating a diverse and inclusive work environment that values the contributions of all employees.