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Executive Vice President - TP Infinity, Teleperformance

Work from home Full-time role Hiring

Unlock Your Potential in a Dynamic Leadership Role

Are you a seasoned executive with a passion for driving growth and innovation in the consulting and technology sectors? Do you have a proven track record of leading high-performing teams and delivering exceptional results? If so, we invite you to join our team as the Executive Vice President of TP Infinity, a cutting-edge consulting and technology solutions provider.

About Teleperformance

Teleperformance is a global leader in customer experience management, providing a wide range of services to help businesses succeed in today's fast-paced, digitally-driven world. With a global family of people from diverse backgrounds and lifestyles, we are committed to embracing diversity and promoting inclusivity in all aspects of our business.

The Opportunity

As the Executive Vice President of TP Infinity, you will play a critical role in driving the growth and delivery of our consulting and technology solutions. You will be responsible for leading and mentoring a team of consultants, comprising of US-based and offshore talent, to achieve ambitious business goals. Your expertise will be essential in developing and implementing a forward-thinking sales strategy that aligns with our consulting and technology products and services.

Key Responsibilities & Duties

* Own the end-to-end P&L for TP Infinity in the US market, from pre-sales to execution.

  • Manage and mentor a team of consultants, comprising of US-based and offshore talent.
  • Network and build relationships with Teleperformance business development and account management executives to explore synergies with TP's BPO portfolio and sales pipeline.
  • Partner with TP's BPO pre-sales and solutions teams to embed TP Infinity solutions in BPO proposals.
  • Develop and implement a forward-thinking sales strategy that aligns with our consulting and technology products and services, ensuring consistent revenue growth and market expansion.
  • Identify and capitalize on emerging market opportunities, enhancing strategic alliances with partners such as Genesys and Sprinklr (CCaaS), CallMiner (Conversational Intelligence), Kore.AI, and Cognigy (Conversational AI) to enhance our market presence and drive business growth.
  • Cultivate and maintain strong relationships with key clients and industry influencers, serving as a trusted advisor and advocate for their evolving consulting and technology needs.
  • Analyze market dynamics, competitive landscape, and customer feedback to fine-tune sales and delivery strategies and enhance our value proposition.
  • Collaborate closely with the software development teams to provide valuable insights on market trends, customer preferences, and tech advancements for driving business outcomes.
  • Stay at the forefront of the digital technology landscape and ever-evolving operating models to maintain our competitive edge.

The Qualifications

* Bachelor's degree in Business Administration, technology, or a related field; Master's degree is a plus.

  • Demonstrated success in consulting and technology sales and delivery, with at least 15 years of experience in a leadership capacity within the BPO or consulting sector.
  • Good understanding of digital technology solutions and services, including software, hardware, and emerging technologies, with the ability to translate technical concepts into compelling business value propositions.
  • Proven leadership abilities with exceptional communication and interpersonal skills, inspiring and guiding a high-performing sales and delivery team toward achieving ambitious business goals.
  • Strategic mindset with strong analytical capabilities, enabling effective market analysis, and the formulation of data-driven sales and delivery strategies.
  • Track record of building and maintaining client relationships, showcasing trust, credibility, and a customer-centric approach.

What We Offer

* Competitive salary and benefits package.

  • Opportunity to work with a global leader in customer experience management.
  • Collaborative and dynamic work environment.
  • Professional development and growth opportunities.
  • Recognition and rewards for outstanding performance.

How to Apply

If you are a motivated and results-driven executive with a passion for driving growth and innovation, we invite you to submit your application today. Please click on the link below to apply for this exciting opportunity. Apply To This Job

Join Our Team!

This is a fantastic opportunity to grow your career and make a meaningful impact in the consulting and technology sectors. If you have the skills and passion we're looking for, please submit your application today. We look forward to hearing from you! Apply for this job

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