Care Coordinator ID-2164 – Amazon Store

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We are recruiting for an experienced Compliance and Care Coordinator to join our office team in Tidworth, Wiltshire.

Hours of work - 9.00am to 5.00pm, Monday to Friday.

Location - Tidworth, Wiltshire.

As a Care Coordinator, you will be offered the following:

• Salary £24,000 - £28,000

• Company issued mobile phone

• Ongoing support and Professional Development

• 28 Days Holiday

• Opportunity to work in an expanding leading home care provider

Interested in this role? Send all applications to [email protected], OR apply online.

Core Duties & Responsibilities as Care Coordinator:

• Primary role is to Roster and Template care calls using an electronic system

• Direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service

• Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users’ needs and aspirations

• Ensuring care assessments, care and risk planning meets best practice and customers aspirations

• Work with Recruitment Team to ensure sufficient current and future staffing levels

• To provide care services to service users in an emergency, arrange emergency cover when required and cover all/ any calls reasonable where required

• To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner

• To work alongside the Registered Manager ensuring that all quality standards, complaints, and comments are dealt with promptly

• Participate in the paid on-call rota

• Put in place measure to comply with CQC regulations and work to achieve the best care standards possible

We are looking for a Care Coordinator to join us who are:

• 100% committed to helping improve the quality of life of vulnerable people

• Flexibility to cover on call to meet the needs of the business (essential)

• Knowledge of CQC standards and CQC Compliance (essential)

• Experience with Rostering care calls on an electronic system

• Experience in Care Coordinating or 2 years working within Health & Social Care (preferred)

• Full Driving License and access to a vehicle (preferred)

• NVQ Level 3 Health & Social Care (preferred)

If you have the skills and experience listed above and are interested in working for an organization that can really make a difference to people’s lives, then this could be your next role!